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Services marketing : integrating customer focus across the firm / Valarie A. Zeithaml, Mary Jo Bitner, Dwayne D. Gremler.
Material type:
TextPublication details: New York : McGraw-Hill Irwin, c2013.Edition: 6th edDescription: xxvii, 642 p. : ill. ; 26 cm.cmISBN: - 9780078112058 (alk. paper)
- 978007070700722
- 0078112052
- 0070700727
- 658.8 23
- HD9980.5 .Z45 2013
| Item type | Current library | Collection | Call number | Copy number | Status | Date due | Barcode | Item holds | |
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M Azizur Rahman Library General Stacks | Non-fiction | 658.8 Z48s 2014 C-06 (Browse shelf(Opens below)) | 06 | Available | 040342 | |||
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M Azizur Rahman Library General Stacks | Non-fiction | 658.8 Z48s 2014 C-05 (Browse shelf(Opens below)) | 05 | Available | 040773 | |||
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M Azizur Rahman Library General Stacks | Non-fiction | 658.8 Z48s 2014 C-04 (Browse shelf(Opens below)) | 04 | Available | 040054 | |||
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M Azizur Rahman Library General Stacks | Non-fiction | 658.8 Z48s 2014 C-01 (Browse shelf(Opens below)) | 01 | Checked out | 28.10.2023 | 035816 | ||
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M Azizur Rahman Library General Stacks | Non-fiction | 658.8 Z48s 2014 C-02 (Browse shelf(Opens below)) | 02 | Available | 035793 | |||
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M Azizur Rahman Library General Stacks | Non-fiction | 658.8 Z48s 2014 C-03 (Browse shelf(Opens below)) | 03 | Available | 030804 |
Total holds: 0
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| 658.8 Z48s 2014 C-01 Services marketing : | 658.8 Z48s 2014 C-02 Services marketing : | 658.8 Z48s 2014 C-03 Services marketing : | 658.8 Z48s 2014 C-04 Services marketing : | 658.8 Z48s 2014 C-05 Services marketing : | 658.8 Z48s 2014 C-06 Services marketing : | 658.8002854678 H149e 2001 C-01 The E- Marketing Handbook : |
Includes bibliographical references and index.
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