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	1.	No cover image available The customer-driven company : moving from talk to action / Richard C. Whiteley by Whiteley, Richard C Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York : Addison-Wesley publishing company, 1994 Availability: Items available for loan: M Azizur Rahman Library (1)Location, call number: General Stacks 658.812 W594T 1994 C-01. Place hold Request article Add to cart (remove)
	2.	World-class customer satisfaction / Jonathan D. Barsky. by Barsky, Jonathan D Material type: Text; Format: print ; Literary form: Not fiction ; Audience: General; Publication details: Burr Ridge, Ill. : Irwin Professional Pub., c1995 Availability: Items available for reference: M Azizur Rahman Library: Not For Loan (1)Location, call number: General Stacks 658.8/12 B282w 1995 C-1 R. Request article Add to cart (remove)
	3.	Wide-angle vision : beat your competition by focusing on fringe competitors, lost customers, and rogue employees / Wayne C. Burkan. by Burkan, Wayne C Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York : John Wiley & Sons, c1996 Availability: Items available for reference: M Azizur Rahman Library: Not For Loan (1)Location, call number: General Stacks 658.8 B9171w 1996 C-01 R. Request article Add to cart (remove)

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