The customer-driven company : moving from talk to action / Richard C. Whiteley
By: Whiteley, Richard C
.
Material type: 
TextPublisher: New York : Addison-Wesley publishing company, 1994Description: 308 p.ISBN: 0201570904 , 0201608138.Subject(s): Customer services | Industrial management | Strategic planning | Organizational effectiveness | Service-level agreements | Consumer satisfaction | Customer relationsDDC classification: 658.812 W594T 1994
| Item type | Current location | Collection | Call number | Copy number | Status | Date due | Barcode | Item holds |
|---|---|---|---|---|---|---|---|---|
Books
|
Library at Permanent Campus General Stacks | Non-fiction | 658.812 W594T 1994 C-01 (Browse shelf) | 01 | Available | 037791 |
Total holds: 0
There are no comments for this item.