TY  - BOOK
AU  - Daetz,Doug
AU  - Barnard,Bill
AU  - Norman,Rick
TI  - Customer integration: the Quality Function Deployment (QFD) leader's guide for decision making 
SN  - 9780471303093
U1  - 658.575 23
PY  - 1995///
CY  - New York
PB  - Wiley
KW  - Quality function deployment
KW  - Decision making
KW  - Consumer behavior
N1  - Includes bibliographical references and index
ER  -