TY  - BOOK
AU  - Click,Rick L.
AU  - Duening,Thomas N.
TI  - Business process outsourcing: the competitive advantage 
SN  - 0471655775 (cloth)
AV  - HD2365 .C48 2005
U1  - 658.4 23
PY  - 2005///
CY  - Hoboken, N.J.
PB  - John Wiley & Sons
KW  - Contracting out
N1  - Includes bibliographical references (p. 223-231) and index
UR  - http://www.loc.gov/catdir/description/wiley042/2004008608.html
UR  - http://www.loc.gov/catdir/toc/ecip0417/2004008608.html
UR  - http://www.loc.gov/catdir/enhancements/fy0616/2004008608-b.html
ER  -