Murphy, Herta A. <br/><br/>
Effective business communications / 
Herta A. Murphy, Herbert W. Hildebrandt. 
 - 6th ed. 
 - New York :  McGraw-Hill,  c1991. 
 - xxiv, [8], 840 p. :  ill. (some col.) ;  24 cm. 
<br/><br/>Includes bibliographical references (p. 819-830) and index. 
<br/><br/><label>ISBN: </label>0070441588  
<br/><br/><label>Subjects--Topical Terms: </label><br/>Commercial correspondence.<br/>Business report writing.<br/>Business communication.
<br/><br/><label>LC Class. No.: </label>HF5721  / .M85 1991 
<br/><br/><label>Dewey Class. No.: </label>651.7