TY - BOOK AU - Hester,Edward L. TI - Successful marketing research: the complete guide to getting and using essential information about your customers and competitors T2 - A Wiley small business edition SN - 0471123811 (acid-free paper) AV - HF5415.2 .H39 1996 U1 - 658.8/3 23 PY - 1996/// CY - New York PB - Wiley KW - Marketing research N1 - Includes bibliographical references (p. 232-234) and index ER -