Ivancevich, John M. <br/><br/>
Management :  quality and competitiveness / 
John M. Ivancevich, Peter Lorenzi, Steven J. Skinner ; with Philip B. Crosby. 
 - 2nd ed. 
 - Chicago :  Irwin,  1997. 
 - 630 p. :  col. ill. ;  29 cm. 
<br/><br/>Includes bibliographical references (p. 583-602) and indexes. 
<br/><br/><label>ISBN: </label>0256189390 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Decision making.<br/>Management.<br/>Quality of products.<br/>Competition.
<br/><br/><label>Dewey Class. No.: </label>658