TY - BOOK ED - Harvard Business School. TI - Harvard business review on managing health care SN - 9781422121078 (pbk. : alk. paper) AV - RA971 .H364 2007 U1 - 362.1068 22 PY - 2007/// CY - Boston, Mass. PB - Harvard Business School Pub. KW - Health services administration KW - Health facilities KW - Business management KW - Organizational change KW - Delivery of Health Care KW - organization & administration KW - Organizational Innovation KW - economics N1 - A collection of articles previously published in the Harvard business review; Includes bibliographical references and index; Why innovation in health care is so hard / Regina E. Herzlinger -- Presenteeism : at work--but out of it / Paul Hemp -- Change through persuasion / David A. Garvin and Michael A. Roberto -- Clueing in customers / Leonard L. Berry and Neeli Bendapudi -- Just-in-time delivery comes to knowledge management / Thomas H. Davenport and John Glaser -- Let's put consumers in charge of health care / Regina E. Herzlinger -- Saving money, saving lives / Jon Meliones -- Will disruptive innovations cure health care? / Clayton M. Christensen, Richard Bohmer, and John Kenagy ER -