Klein, Janice Anne. True change :how outsiders on the inside get things done in organizations/ Janice A. Klein. - 5th. ed. - San Francisco: Jossey-Bass, 2004. - xiv, 207 p. : ills ; 26 cm. ISBN: 0787974730 Subjects--Topical Terms: Organizational change.Employee motivation.Corporate culture Dewey Class. No.: 658.4