TY  - BOOK
AU  - Burkan,Wayne C.
TI  - Wide-angle vision: beat your competition by focusing on fringe competitors, lost customers, and rogue employees 
SN  - 0471134163 (cloth : alk. paper)
AV  - HF5415.335 .B87 1996
U1  - 658.8 20
PY  - 1996///
CY  - New York
PB  - John Wiley & Sons
KW  - Consumer satisfaction
KW  - Competition
KW  - Employee selection
N1  - Includes bibliographical references (p 262-267) and index
ER  -