Entry Topical Term

Number of records used in: 1

001 - CONTROL NUMBER

• control field: 13960

003 - CONTROL NUMBER IDENTIFIER

• control field: BD-DhUUL

005 - DATE AND TIME OF LATEST TRANSACTION

• control field: 20240822095906.0

008 - FIXED-LENGTH DATA ELEMENTS

• fixed length control field: 240822|| aca||aabn | a|a d

040 ## - CATALOGING SOURCE

• Original cataloging agency: BD-DhUUL
• Transcribing agency: BD-DhUUL

150 ## - HEADING--TOPICAL TERM

• Topical term or geographic name entry element: Consumer satisfaction
• General subdivision: Case studies

670 ## - SOURCE DATA FOUND

• Source citation: Work cat.: (BD-DhUUL)8540: Barsky, Jonathan D. 13959, World-class customer satisfaction /, c1995.